Q1: Are you a factory or trading company?
Yes, We are a manufactory.
Q2: Where is your factory located?
Our main factory is located in China. All our clients, from home or abroad, are warmly welcomed!
Q3: What makes you different from others?
1) Excellent Service
We promise to reply with a price quotation within 24 hours - sometimes even within a minute.
2) Quick Delivery
For normal orders, we promise to deliver within 15 days. As a manufactory, we can ensure the delivery time according to the formal contract.
3) Special Export Design
We pay much attention to the export packages. We have plastic clips on the beams for surface protection. To avoid damage in transportation, we get the whole uprights wrapped with transparent plastic film.
4) Warranty
The high standard with good quality in both Design and Manufacturing allows us to provide a 10-Year Warranty for regular use.
Q4: What is the delivery times?
This depends on the product. Typically standard products are delivered within 20 days. The delivery time of the special products is according to the setup time of the tooling.
Q5: What is the term of payment?
We support 1) T/T, 2) L/C, 3) Western Union.
Q6: May I know the status of my order?
Yes. We will send you information and photos at different production stages of your order, so you can get the latest updates in time.