Q1
Are you a factory or trading company?
Yes, we are a manufactory.
Q2
How can I visit your factory?
Our factory is easily accessible. You can fly to the international airport directly, and we can arrange to pick you up there. All our clients, from home or abroad, are warmly welcomed!
Q3
What makes you different from others?
- Excellent Service: We promise to reply with a quote within 24 hours - sometimes even within a minute.
- Quick Delivery: For normal orders, we promise to deliver within 15 days. As a manufactory, we ensure delivery times according to the formal contract.
- Special Export Design: We pay great attention to export packaging, featuring plastic clips on the beams for surface protection and wrapping all uprights in transparent plastic film to prevent transit damage.
- 10-Year Warranty: Our high design and manufacturing standards allow us to offer a 10-Year Warranty for regular use.
Q4
What is the delivery time?
This depends on the product. Typically, standard products are delivered within 20 days. The delivery time for special products is based on the setup time of the tooling.
Q5
What is the term of payment?
We accept T/T, L/C, and Western Union.
Q6
May I know the status of my order?
Yes. We will send you information and photos at different production stages of your order, ensuring you get the latest updates in a timely manner.
Kimsuk Storage
